Privacy Policy
Last updated: 1 April 2026
MedFast ("we", "us") respects your privacy. This policy describes how we handle information when you use medfast.com.au and related marketing pages hosted with Vercel.
1. Who we are
MedFast is an Australian company building software for aged care and pharmacy operations. For privacy questions, contact hello@medfast.com.au.
2. Information we collect
- Website use: we collect limited, technical data needed to run the site (see Web analytics below).
- Contact form: if you submit an enquiry, we collect the fields you provide (for example name, email, company, phone, facility details, and message) to respond to you.
- Email: enquiries may be delivered through our email provider (Resend) to our team inbox.
3. Web analytics (Vercel Analytics)
We use Vercel Web Analytics on this marketing site. It is designed to collect anonymous, aggregated usage data (for example page views and performance metrics) to help us understand how the site is used. We do not use this tool to identify you personally for advertising, and we do not sell your personal information.
For details on what Vercel processes and how, see Vercel's privacy policy.
4. How we use information
- To operate, secure, and improve the website.
- To read and respond to enquiries you send us.
- To meet legal obligations where they apply.
5. Disclosure and storage
We use trusted service providers to host the site and send email (for example Vercel and Resend). They process data only as needed to provide those services. Some providers may store or process data outside Australia; we choose providers with appropriate safeguards where required.
6. Retention
We keep enquiry and related correspondence only as long as needed to respond, manage our relationship with you, and meet legal or operational requirements.
7. Your rights
Under the Privacy Act 1988 (Cth), you may have rights to access or correct personal information we hold about you. Contact us at the email above. We will respond within a reasonable time.
8. Changes
We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.
This page is a practical summary for visitors. It is not legal advice. For product or contractual privacy terms, we will provide separate documentation when you become a customer.